Watson

Watson does the work. You see all of it.

Every call logged and transcribed. A live view of what Watson answered, booked, collected, and saved. You keep full control of the business.

Chat with Watson
Live dashboardCall transcriptsInstant alertsROI reportCSV exportRole-based access
The reality

Handing over the front desk shouldn't mean flying blind.

Watson answering your customers is only worth it if you can see exactly what it said and did. It shows you everything, down to the transcript.

Yesterday, 2:14 PM

Incoming call · 1m 48s

Customer

Hi, any slots this Saturday?

Watson

We do. 2:00 PM or 4:30 PM are open, which suits you?

Customer

2pm please.

Watson

Booked. Saturday 2:00 PM. A RM50 deposit secures it, here's the link.

Every word, on the record.
The job

Full visibility, in one place.

One live view of the whole operation: what Watson did, what it brought in, and how the business is running.

W

Your business, live

Live

TUE · 12 JUN

Calls answered

38

0 missed

Bookings

14

+3 today

Collected

RM 2,300

8 deposits

No-shows prevented

5

this week

When customers reach out

9:00 to 19:00 shaded

38% arrive outside opening hours. Watson catches every one.

WhatsApp and calls bring in 63% of your leads.

  • Live dashboard

    Calls answered, bookings, revenue captured, no-shows prevented.

  • Transcripts, plus the action trace

    Every call word for word, and what Watson did: calendar checked, booking made, confirmation sent.

  • Per-staff performance

    Utilisation and output, person by person.

  • Analytics that answer questions

    ROI, leads by channel, revenue by service, and conversion from chat to ringgit.

  • Instant alerts

    The moment a conversation or review needs you, by email and app.

  • Export everything

    Conversations, bookings, leads, and payments as CSV. Your data stays yours.

  • Watson's tone, your call

    Pick how it sounds, and Watson keeps to it on every channel.

  • Access, locked down your way

    Role-based staff access, passwordless magic-link sign-in, remote sign-out.

  • Setup your way

    Self-serve in minutes, or done-for-you onboarding.

The line

Watson runs the front. You stay in charge.

Watson handles the repetitive work. You keep control of the relationships, the pricing, and the calls that only an owner should make.

DelegationAdmin · You
Watson handlesAuto
  • Answering and booking
  • Reminders and follow-ups
  • Taking deposits
  • The everyday questions
You keepYour call
  • The customer relationships
  • Your pricing and offers
  • The judgment calls
  • The final say
You stay the admin. Change any of it, any time.
With the Business Advisor

Pull it up, or have it pushed to you.

Open Control any time for the full picture, or let the Business Advisor message you the highlights every morning. Same data, two ways to see it.

PullYou open it

Control

Open the full dashboard any time, on demand.

Your numbers, liveLIVE

Bookings

14

Collected

RM 2,300

PushComes to you

The morning brief

Let the Business Advisor message you the highlights.

Watson8:00 AM

14 bookings, RM 2,300 collected, 5 no-shows prevented.

See the Business Advisor
Every channel

Every channel, in one view.

Phone, WhatsApp, Messenger, Instagram. Wherever your customers reach you, every conversation lands in one place, logged and transcribed.

Activity

  • Booked Sat 2:00 PM, RM50 deposit paid

    WhatsApp·Aisyah·2:14 PM

  • Answered a pricing question, shared the menu

    Call·Incoming·1:02 PM

  • DM about facials, sent this week's offer

    Instagram·@glowseeker·11:48 AM

  • Rescheduled to Friday 4:30 PM

    Messenger·Wei Ling·10:20 AM

One feed, every channel. Nothing slips through.
FAQ

Questions, answered.

Yes. Every conversation and call is logged and transcribed.

Ready when you are

Stay in control, without doing the work.

Watson runs the front desk. You keep the full picture.

Chat with Watson

No sign-up call, no card. Live in minutes.