Which languages does it answer in?

English, Bahasa Malaysia, Mandarin, Cantonese, and Tamil, switching mid-conversation the moment your patient does, Manglish included.

Can it answer panel and price questions?

Yes, from your business profile, word for word. If a panel is not on your list, Watson says so honestly and offers a callback. It never guesses.

How does it book into our rota?

Watson books against a live calendar per doctor, with your buffer times and durations, so there are no double bookings. Every booking can sync to the Google Calendar your team already checks.

SolutionsClinics & GPs

Your clinic answers every patient,even at 2 am.

Q: How long does setup take?

Minutes, self-serve: drop your website or social link and Watson configures itself from your public info. Prefer hands-off? Done-for-you onboarding is included.

Watson answers every call and WhatsApp, books the appointment, and sends the reminders, day and night, in five languages. Your counter stays free for the patients standing in front of it.

Chat with Watson

38%

of enquiries arrive after hours.

Watson answers every one.

Every patient answered, day and night

Watson sits on your phone line and your WhatsApp at once, in five languages. It knows your doctors' rotas, your panels, and your patients, so nothing waits for the counter to clear.

Calls and WhatsApp answered 24/7, in five languages
Booked straight into each doctor's rota, no double bookings
Panel and price questions answered word for word
Reminders that keep tomorrow's day sheet full

See the Front Desk role

Puan Aisyah

RegularPanel · AIA

Visits

Last visit

27 days

Sat 9:40

Watson remembers

Aisyah prefers morning slots with Dr. Tan. Reminded for Saturday, confirmed at 7:14 AM.

From the shared patient memory

63%

of new patients reach you through WhatsApp and calls. Watson catches both.

Call · 9:48 PM · Encik Farid

Transcribed

What Watson did · 3 actions

On record

Recording consent

Captured

PDPA · data residency

Malaysia

Every word, on the record

If something answers for your clinic, you should be able to read every word it said. Watson keeps the receipts: every call logged and transcribed, every action traced, and a human pulled in the moment one is needed.

Full transcripts of every call and chat
A per-call action trace: calendar checked, booking made, confirmation sent
Instant alerts the moment a conversation needs you
PDPA-compliant, data kept in Malaysia, consent on record

See call logs & transcripts

Paid before they arrive, full when they do

Deposits collected in the chat, reminders that get answered, and a waitlist that refills the gaps. The day sheet stops leaking money on its own.

Deposits on FPX, DuitNow QR, Touch 'n Go, GrabPay, and Card
Reminders in the chat they booked in, confirmed with one tap
Cancellations refilled from the waitlist
Lapsed patients invited back, opted-in only

See deposits & payments

Consultation deposit · RM 20

Puan Aisyah

Paid · DuitNow

Scaling deposit · RM 50

Encik Farid

Paid · Card

Follow-up deposit · RM 20

Ms. Priya

Awaiting · nudged

~4 min

typical time from payment link to paid. While they are still in the chat.

Setup

Switched on in minutes.

Drop your clinic's website or social page and Watson configures itself from your public info: services, prices, hours, panels, staff. It arrives already wired to the channels your patients use.

No technical setup, just drop a link

Done-for-you onboarding included

Nothing for your front desk to learn

Who it helps

Built for everyone in your clinic.

Watson answers the channels, so every person in the building gets their job back.

See everything, chase no one.

A daily brief on WhatsApp: bookings, revenue, no-shows prevented, who's lapsed. Every call logged word for word, exportable any time.

See the proof

6:00 PM · Daily brief on WhatsApp

Bookings today14

Collected in chatRM 3,120

No-shows prevented3

FAQ

Questions clinics ask.

Never. Watson is administrative: it answers, books, reminds, and collects. Anything clinical goes to your team, and the moment a conversation needs a human, Watson pauses it and flags you.

Ready when you are

Every patient answered, starting tonight.

Drop your clinic's website or social link and Watson sets itself up in minutes. PDPA-compliant, five languages, administrative only, and your team stays in charge.