MULTI-BRANCH DENTAL PRACTICE SOFTWARE
Give each location the workflow it needs, with clear operational oversight for your group. Watson connects branches through assigned access, local schedules and a consistent way of handling the work.
Open the location you need to review.
Operational records for this location. Clinical access is checked separately.
One location has a different schedule. Another shares a receptionist. A patient messages the group number without naming a practice. As the group grows, these small details become daily coordination work. Your team needs a structure that keeps the branch visible and gives the right people a useful view across locations.
HOW THE WORK CONNECTS
Set up each branch with its own hours, services, dentists and operating details. Keep its records identifiable by location.
Give staff access to the locations and actions their responsibilities require. Review clinical access separately.
For supported shared accounts, let the patient choose the relevant location so the conversation and booking use the right practice context.
Authorised group staff can search and filter supported operational summaries, then open the branch that needs attention.
BUILT FOR YOUR PRACTICE
The location’s opening hours, dentist availability, appointments and arrivals shape its day. Local staff work in the context they are assigned to. Medicine stock and patient records retain their location and access boundaries.
HQ can review supported summaries for bookings, contacts, catalogue, team, inbox and scheduling across permitted locations. Search and filter by practice, then open the relevant location to manage the detail. Oversight is tied to access, not granted to every staff account.
Where the connected account supports the configured group setup, the conversation can ask which branch the patient wants. That choice guides the subsequent administrative answers and appointment search. Test your intended channels and routing during setup.
BEFORE YOUR DEMO
Yes. The group and location structure supports branch operations, assigned staff access and authorised HQ views. Setup should map each practice’s hours, services, dentists and channels.
Supported connected accounts can serve configured locations, with a branch-choice workflow to establish where the patient wants to book. We should test your intended account and routing scenario during setup.
No. Clinical access remains subject to the assigned business or location and the staff member’s permissions. Shared clinical history across practices is a separate requirement to assess.
Medicine definitions can come from the shared catalogue, but physical quantities and batches belong to the location. Inter-branch transfers and pooled stock are separate workflow requirements.
No. The dental group offering covers practice operations, supported HQ views, staff permissions and channel setup. Business Advisor is excluded.
YOUR PRACTICE. YOUR WORKFLOW.
Review one location’s day and the group view together, including the people and channels that connect them.
A walkthrough with Team Watson, built around your practice.