Watson
Run & grow your business · Malaysia

Never miss a lead, booking, or sale again.

Watson is your always-on AI business assistant. It answers calls and WhatsApp messages instantly, speaks your customer's language, books appointments, takes payments, sends reminders, follows up, and helps bring customers back when things get quiet.

Drop a link and get started. It's that simple.

Live on WhatsApp, in five languages. Nothing for your customers to download.

Watson · live
The reality

Your business is losing customers in the gaps.

Customers don’t only reach out when your team is ready. They call while you’re with someone else. They message after hours. They ask a question, forget to book, miss a reminder, or disappear after one visit.

Most businesses aren’t losing customers because demand isn’t there. They’re losing them because the journey breaks between the first enquiry and the next sale.

Watson closes those gaps.

TUESDAY, 12 JUNE

11:47

while you were closed

Missed call9:02 PM

Unknown · +60 11-2890 4471

3
WhatsApp9:14 PM

Boleh book facial esok? 🙏

5
Missed call10:48 PM

No voicemail left

Voicemail11:31 PM

0:18 · tap to listen

The Watson growth loop
Capture
Convert
Retain
Reactivate

Watson helps you capture every enquiry, convert more of them into revenue, retain customers after they book, run promotions, and reactivate them when things get quiet.

The platform

Watson. Working across the full customer journey.

Helping your business move customers from first contact to booking, payment, repeat visit, and reactivation, automatically.

01

Answers every call

Picks up by the second ring, day or night, and gets things done on the line.

Live call · routing
0:18

Watson is speaking

in 中文 · +60 12-308 4471

Checked the calendar, booked 3:00pm, sent confirmation.
02

Replies on WhatsApp

Instant answers in their language, 24/7.

Watson · live
中文
开到几点?
开到晚上9点 🙂 要帮您订下午3点吗?
Answered in 2s
03

Books & reschedules

Locks in the appointment before the chat ends.

Wed, 12 Jun
Dr. Lim
9:00Siti A.
11:00Available
3:00Jordan LeeNEW

✓ Booked by Watson · confirmation sent

04

Takes the payment

Deposits and prepayment, the local way.

DuitNow QR
Scan to pay
DuitNow

Deposit · #2291

RM 50

Paid
Also accepts
FPXTouch 'n Go eWalletGrabPay
05

Manages your marketing

Writes your posts, keeps your feed alive, and replies to every review.

🌿

glowclinic.my

Posted by Watson · 2h

Instagram
New year, new you ✨ Book your glow-up
❤️ 1,204💬 38also on FB · TikTok
4.9Watson replies to every review+12 this week
06

Runs your promotions

Watson designs the offers that fill your quiet days, sends them on WhatsApp, and tracks what comes back.

Live this month Automatic
Raya Special

20% OFF

All wellness packages

248 sent · 12 booked
We miss you

RM30 OFF

Come back for a treat

184 sent · 9 returned
Flash · Off-peak

FREE add-on

Weekdays, 2 to 4pm

auto · 18 slots filled
This month: RM 6,200 in bookings recovered from promotions.↑ 23% vs last month
Watson in action

While you’re closed, Watson’s working.

One missed call at 9pm, the kind you’d never get back. Here is the whole night, handled end to end, while you were asleep.

1 of many

That is one customer you’d have lost, won back while you slept. Watson does this every hour, every day.

9:02 PMAnswer

A new customer calls. You’re closed. Watson picks up, in their own language.

9:03 PMAnswer

“Open this Saturday? How much for a facial?” Watson answers in seconds.

9:05 PMBook

Finds a slot and books Saturday, 3:00 PM with Dr. Lim.

9:06 PMCollect

Takes a RM50 deposit on DuitNow. That slot is now no-show proof.

9:07 PMBook

Sends the confirmation and schedules a reminder for Friday.

7:02 AM

You wake up to a booked, paid Saturday. You never lifted a finger.

Built for healthcare & wellness

Tuned to how your business runs.

Watson already knows the jobs your industry runs on, and handles them out of the box. Pick yours.

01 / 04

Clinics & GPs

Answer and triage every call, book consults, and chase no-shows so the schedule stays full.

Watsononline
WHATSAPP
Boleh book appointment with Dr Lim tomorrow?9:02 PM
W
Dr Lim has 3:00 PM open tomorrow — booked, and I've sent you a reminder. ✅ Answered in 2s

Out of the box for you

Answer & triage inbound calls 24/7
Book and reschedule consults
Send results & recall reminders
Collect deposits and co-pays
Control & visibility

Automation where you want it. Visibility when you need it.

Watson works in the background, but you are never out of the loop. Your team can see conversations, bookings, payments, follow-ups, customer activity, and campaign performance from one place.

Watson handles the repetitive work. You stay in charge of the relationship.

Get started
W

Your front desk

Live

TUE · 12 JUN

Bookings

12

+3 today

Collected

RM 1,240

8 deposits

Calls & chats

28

0 missed

Needs your approval

Refund · RM 50

Mrs Tan · cancelled facial

What Watson can do

Take deposits & payments
Run promotions & win-backs
Discounts over 20%ASK ME FIRST
After-hours booking
Ready when you are

Put Watson to work today.

Drop your website or social link and Watson sets itself up, then starts answering, booking, taking payments, and following up for your business.

No sign-up, no card. Live in minutes.