Watson™
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Get foundWatson Marketing
Social media postsA post every daySEO and blog articlesFound on GoogleGoogle Maps rankingsStreet by streetBusiness Profile checkFix your listingAI answersNamed by ChatGPTCompetitor trackingWho ranks above youWebsite builderKept up to date
Answer and bookFront Desk
AI phone receptionistEvery call answeredChat repliesWhatsApp, IG, MessengerTeam inboxOnly what needs youOnline bookingServices, staff, roomsWhatsApp bookingBook in the chatRemindersFewer no-showsWaitlistGaps filled again
Get paidCashier
Booking depositsTaken at bookingPayment linksFPX and e-wallets
Bring them backPromotions · Digital Sales
WhatsApp broadcastsApproved by youGoogle reviewsAsked after visitsLeads pipelineEvery enquiry trackedCustomer CRMOne record each
Run the businessBusiness Advisor
Teach WatsonWhat Watson knowsBusiness profileHours and pricesTeam accessWho sees whatLanguagesEN, BM, 中文, TamilGoogle Calendar syncCalendars in step
Monthly leakCalls nobody answeredMessages after closingNo-shows nobody chased Business Vitality CheckWhere are you losing customers?Start the check
By business
Clinics and GPsPatients book, queue and payDental clinicsChairs stay fullAesthetic clinicsConsultations from InstagramPhysiotherapy and rehabTreatment plans on trackChiropractorsRegulars rebookWellness centresPackages and membershipsSpasRooms and therapists filledHospitalsRoutine questions answeredReal estate developersGallery visits booked

Something else? Watson works for any business that takes enquiries and bookings. Talk to us · All solutions

LearnBlogGuides for Malaysian businessesWhy WatsonWhy businesses choose WatsonWatson or a marketing agencyHow the two compare
CompanyCareersRoles we're hiring forContactWhatsApp, email, our officeSecurity and PDPAHow data is kept safe
See how your business is doing
Monthly leakCalls nobody answeredMessages after closingNo-shows nobody chased Business Vitality CheckWhere are you losing customers?Start the check
EnglishBahasa Malaysia中文
WatsonBuilt for Malaysian businesses

AI that markets your business and books in your customers.

Watson posts on your social media every day and gets you found on Google. When customers WhatsApp or call, it replies and books them in. Then it sends promotions to bring them back, and the Business Advisor tells you what to do next.

Book a demo Free Business Vitality Check

Free check: see what your business loses each month, in ringgit.

  1. 01MarketingPosts every day and gets you found on Google, so people find you.
  2. 02Enquiries and bookingsAnswers every WhatsApp, DM and call, and books them in.
  3. 03PromotionsSends offers that bring customers back.
  4. 04Business AdvisorShows what worked and what to do next, and that shapes the next posts.
How it works

How Watson grows your business.

Every round brings more customers.

01 · Get found

Show up first on Google Maps, Google search and ChatGPT.

Watson checks where you rank street by street, writes articles for what people nearby search for, and works on getting your business named by AI assistants.

How Watson gets you found
dentist near me
Open nowTop ratedKids
Results
Mesra Dental4.9 ★★★★★ (231)Dentist · 350 mOpen · Closes 6 pm
Book
Senyum Dental4.6 ★★★★★ (98)Dental clinic · 900 mOpen · Closes 5 pm
Klinik Gigi Ara4.4 ★★★★★ (41)Dentist · 1.2 kmCloses soon · 5:30 pm
Mesra Dental: #8 for “dentist near me”
physio for back pain bangsar
AllMapsImagesNewsVideos
P
Pulih Physiopulihphysio.my › articles
How long does lower back pain take to heal? A physio explains

Most lower back pain eases within six weeks. What helps in the first few days, when to see a physio, and the exercises our team in Bangsar starts with.

Written by Watson, published on their website
ChatGPT
Where can I get a good massage in Bangsar?

Here are some well-reviewed places in Bangsar:

  1. Serai Spa, Jalan Telawi. Known for traditional Malay massage and quiet rooms. Open until 11 pm, bookings on WhatsApp.
  2. Telawi Wellness. Good for sports and deep tissue massage.
  3. Lumen Day Spa. Popular for couples' packages.
Ask anything
Serai Spa, named first this month
Examples
01 · Social media

A post for your business, every day.

Watson makes a post each morning, in your brand and your language. Approve it in one tap, or let it post on its own.

Social media posts

Example posts

02 · Enquiries and bookings

Every call, WhatsApp and DM answered and booked, day or night.

Watson answers in seconds on the number and accounts you already have, with your real prices and free slots, in English, Bahasa Malaysia and Chinese. When someone needs a person, it hands the conversation to your team.

How Watson runs your front desk
11:42 PM · Damai Physio closed at 6:00 PM
Phone call
11:42
WWhatsAppnowDamai Physio: You're booked for 10:00 AM tomorrow with Farid.
Damai Physio00:38
Live Captions

Watson: Hi, Damai Physio. How can I help?

You: Can someone see my back tomorrow morning?

Watson: Yes. Farid is free at 10:00 AM. Shall I book it?

You: Yes please.

speakerFaceTimemuteaddendkeypad
Booked · Tomorrow 10:00 AM
WhatsApp
11:42
DDamai PhysioBusiness account
Today
Hi, how much for a first session?11:42 PM11:42 PM
RM120 for 60 minutes, with an assessment. Tomorrow has 11:30 AM or 3:00 PM. Which suits you?11:42 PM11:42 PM
11:30 AM3:00 PM
11:30 AM11:43 PM11:43 PM
Booked. Pay the RM30 deposit to keep your slot.11:43 PM11:43 PM
Pay RM30
Deposit received. See you at 11:30 AM.11:44 PM11:44 PM
Booked · RM30 deposit paid
Instagram
11:42
DdamaiphysioDamai Physio
Today 11:42 PM
Do you treat knee pain?
DYes. Mei, our sports physio, sees knee injuries. Tomorrow 5:00 PM is free. Shall I book it?
Ok can
DDone. See you tomorrow at 5:00 PM.
Seen
Message...
Booked · Tomorrow 5:00 PM
Messenger · Bahasa Malaysia
11:42
DDamai PhysioActive now
11:42 PM
Boleh buat temujanji Sabtu ni?
DBoleh. Sabtu ada 9:00 pagi atau 12:00 tengah hari. Yang mana sesuai?
9 pagi
DSiap. Jumpa hari Sabtu, 9:00 pagi.
Aa
Booked · Saturday 9:00 AM

8 in 10 Malaysians prefer to message a business. Meta, 2026

Example · Damai Physio, Subang Jaya
02 · Your inbox

See every conversation, and step in whenever you want.

Watson answers what it knows and passes the rest to your team, with the whole conversation attached. Reply yourself, then hand it back.

How you stay in control
InboxSearch
AllUnread 2Needs you 0Resolved
PNPriya NairClosed Sundays. Open from 9 AM on Monday.
AFAhmad FaizalBooked. See you Thursday at 9 AM.
VTVanessa TanThanks for the reminder. I’ll let you know.
MLMei LingWe’re open until 9 PM tonight.
JLJason LeeCall · booked for Friday, 2 PM
NANur AinaYes, we do child vaccinations.
KRKumar R.Rescheduled to Wednesday, 11 AM.
SLSiew LanYour next visit is on Monday, 4 PM.
VT Vanessa TanWatson is replying Summary by Watson
Tuesday
WatsonHi Vanessa, it’s been a while since your last check-up. Would you like to book one this month?
Thanks for the reminder. I’ll let you know.
Hi, my company changed our panel to AIA. Can I still use it at your clinic?
WatsonLet me check with the clinic team so you get the right answer. Someone will reply here shortly.
Your team took over
Nadia · Your teamHi Vanessa, yes, we’re on the AIA panel. Just bring your card and IC.
Handed back to Watson
Okay good. Saturday morning got slot?
WatsonSaturday 10:30 AM with Dr Lim is free. Shall I book it?
Yes please
WatsonBooked. See you Saturday at 10:30 AM.
Watson paused this conversation. It needs a person to reply.
Write a reply
Every customer on one pagePast visits, bookings and what they told you, whichever channel they used.
The right access for each personGive your team what their job needs, and keep the rest for yourself.
Your numbers on WhatsAppA wrap-up at the end of each day and a report every week, sent to your phone.
Example · Kenanga Family Clinic, Cheras
This weekDayWeekMonth2 quiet afternoons
Mon3Tue4Wed5Thu6Fri7Sat8
10 AM
11 AM
12 PM
1 PM
2 PM
3 PM
4 PM
5 PM
6 PM
Quiet
Quiet
Cut and colourSiti
CutDaniel
KeratinLim
CutArif
ColourHana
CutWei
HighlightsPriya
CutJason
CutAiman
Blow dryKavi
CutMei
RebondingNadia
CutFaiz
ColourJoanne
CutRavi
Hair spaZara
CutKen
ColourAisyah
CutTom
KeratinBella
Cut and colourYuki
HighlightsChing
CutImran
ColourRina
CutSam
RebondingLiyana
CutHafiz
Blow dryTina
Hair spaNurulBack after 4 months
Hair spaGrace
Hair spaAnis
Cut and hair spaMelissa
Hair spaDina
Hair spaShu Fen
Hair spaFarah
Offer ready to sendWhatsApp · drafted by Watson
Hi Nurul, it’s been a while. This Tuesday and Wednesday afternoon, our hair spa is RM68 instead of RM88. Want a slot?
NGAM48 regulars not in for 3 months or more
ChangeSend to 48
03 · Promotions

Bring customers back and fill your quiet days.

Watson sends a reminder before every visit and asks for a Google review after it. When a day looks quiet, it drafts a WhatsApp offer for the regulars who haven’t been back in a while. You approve it, and the bookings come in.

Promotions and offers
Example · Studio Rambut, Bangsar
04 · Business Advisor

Know what’s working, and what to do next.

Ask how your business is doing and get the answer from your own numbers. The Business Advisor spots what changed, says what it’s worth, and drafts the next step for you to approve.

Business Advisor
Business AdvisorThis week
Saturday mornings

Saturday morning bookings are down 18% on last month.

Worth aboutRM 1,240 a month
Drafted for you

A WhatsApp offer to 36 regulars for Saturday, 9 to 11 AM.

ApproveNot now
How did last month go?

Bookings were up 12% to 214. Most came in on WhatsApp, and no-shows fell from 9 to 4.

Example · Studio Rambut, Bangsar

Free · Business Vitality Check

How much is your business leaking every month?

Find your business on the map. Watson reads your public numbers, checks the businesses around you and costs every leak in ringgit.

Search your business nameYour business nameStart the check
  • Free, and no card
  • About a minute
  • Every figure shows its math
Estimated from public information about your business, regional market data and industry benchmarks.
ScanningRM 0Leaked so farLeft running for a year, this becomes RM 95,760.
Reading
Example report · Klinik Sinaran, Bangsar

Pricing

Stop paying for more tools.Start getting the work done.

No price list. Watson is quoted for the business it runs, and you get your exact price after the demo call.

StandardRuns your business.

Runs the day

Keep the day running: every call answered, every booking paid, every lead closed.

Three roles on shift

Front DeskAnswers everything, books everything, never off.
CashierGets you paid, before they arrive.
Digital SalesTurns “just asking” into booked and paid.

Custom quote · Exact price after the demo call

Book a demo
PremiumRuns it, and grows it.

Grows your business

Everything in Standard, plus the three that grow the business and report back to you.

Front DeskCashierDigital Sales

Everything in Standard, plus

PromotionsBrings customers back, fills quiet slots.
Content CreatorKeeps your socials fed.
Business AdvisorYour morning brief, on WhatsApp.

Custom quote · Exact price after the demo call

Book a demo

Both plans are quoted after the demo call and come with a 90 day money back guarantee.

T&Cs apply.

See full pricing
Who it’s for

Made for every business that runs on enquiries and bookings.

All solutions
Clinics and GPsPatients book, queue and pay
Questions

Frequently asked questions

Still have one? Ask Watson itself. It is the same Watson your customers would get.

Message Watson on WhatsApp

They wait for you to run them. Every tool you have bought needs someone to set it up, feed it and keep it current, and none of them knows what the others know. Watson holds the whole business in one place and does the work itself. Nothing to learn, manage or maintain.

No. Watson answers on the number and the accounts you already have. There is nothing new for your customers to save, install or learn.

Not unless you want it to. Most businesses keep their front desk and let Watson take the hours nobody is there for: after closing, weekends, and the calls that come in three at a time while your receptionist is with someone.

It is built not to. Watson only answers from what you have told it about your business and never invents an answer; when it cannot answer, it follows up on WhatsApp or passes the call to your team, so nothing is dropped and nobody is misinformed.

No. Watson books on a live calendar with your buffers and double-booking rules, and every booking, reschedule and cancellation appears in your team's Google Calendar in real time.

All three get answered. No busy tone, no hold, no voicemail, even at your busiest hour.

Yes. Watson answers around the clock, every day of the year: after closing, on public holidays, and at ten past eight on a Sunday night. The enquiry that used to wait for morning is answered and booked the moment it arrives.

Yes. WhatsApp first, in fact. It answers your WhatsApp, your calls, Instagram and Messenger from one place, and you can message it yourself right now with the WhatsApp button in this section.

Yes, right now. Message Watson on WhatsApp with the button in this section: it is the same Watson your customers would get, in whichever of the five languages you use.

Yes. Watson is PDPA-compliant, with local data residency and call-recording consent built in.

The booking app, the reminder tool, the social scheduler, the review chaser, and the spreadsheet. One price covers all of them. And unlike any of them, Watson runs itself and tells you what is working.

Ready when you are

See Watson on your business.

Book a demoFree Business Vitality Check

No card needed.