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Promotions that bring customers back and fill your slow days.

Watson sends win-backs to customers who have drifted, offers for the days that need them, and broadcasts to the customers who opted in. It asks happy customers for a Google review after their visit.

Book a demoSee a slow day filled →

Example · Glow Clinic, Mont Kiara

Slow days

Watson spots the slow day and fills it before it arrives.

It checks the week ahead, finds the day that is barely booked and sends a midweek offer to lapsed regulars. Their replies book straight into the open slots.

The week ahead

72%Mon30%90%Tue64%Wed78%Thu88%Fri96%Sat40%Sun
  1. Spots the gapTuesday is only 30% booked
  2. Sends the offerA midweek deal to lapsed regulars who opted in
  3. Books the repliesTuesday, filled to 90%
What it sends

Five kinds of promotion, each sent at the right moment.

Each one starts from something in your diary or your customer records, and goes out without anyone having to remember it.

60 days since Aisha's last facial

Hi Aisha, we haven't seen you since March 😊 Your next Glow facial is RM30 off this month. Want me to find you a time?Glow Clinic · 10:00 AM ✓✓

Tuesday 30% booked

Tuesday only: RM30 off the Glow facial between 10 AM and 4 PM. Reply with a time and it's yours.Glow Clinic · 10:00 AM ✓✓

4 facials booked one by one this year

You've booked 4 facials this year. The 6-session package saves you RM120. Want me to switch you to it?Glow Clinic · 10:00 AM ✓✓

Opted in · 412 customers

New this month at Glow Clinic: the pico laser is here. Reply PICO to book a consultation.Glow Clinic · 10:00 AM ✓✓

Visit finished · Tue 3:00 PM

Thanks for coming in today, Aisha! If you enjoyed your facial, a quick Google review would mean a lot to us ⭐Glow Clinic · 10:00 AM ✓✓

Opt-in only

Only customers who opted in hear from you.

Watson checks marketing consent before every send and paces offers, so they land as helpful and are not sent too often.

412Opted in · receive the offer

148Not opted in · not messaged

PacedOne offer per customer per fortnight

Example · Glow Clinic, Mont Kiara

Results

See what each promotion brought back.

Every promotion reports what went out, who redeemed it and the RM it brought back.

Tuesday facial offerSent Mon 10:00 AM

Sent86

Booked19

Brought backRM 2,280

Aisha R. · Tue 2:00 PMMei Ling · Tue 11:30 AMKavitha S. · Tue 3:30 PMDaniel T. · Tue 10:00 AM+15 more

Example · Glow Clinic, Mont Kiara

FAQ

Questions, answered.

It works from the customers it already talks to and books, with their marketing consent. You can also bring your own list.

No. It only messages people who opted in, and it paces offers so they land as helpful, not noisy.

Every promotion reports what went out, who redeemed it, and the RM it brought back. You see the return on each one, not just that it was sent.

Yes. After an appointment, Watson asks for the review, then writes the reply to every one that lands, in the reviewer's language. You approve it and Watson posts it to Google, so nothing goes out in your name that you have not read.

Win-backs, off-peak fillers, package and membership upsells, and seasonal promotions.

Promotions

Fill the slow days with customers you already have.

Watson brings lapsed customers back and fills your slow days, every week.

Book a demoSee the Business Advisor →