Watson™
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Get foundWatson Marketing
Social media postsA post every daySEO and blog articlesFound on GoogleGoogle Maps rankingsStreet by streetBusiness Profile checkFix your listingAI answersNamed by ChatGPTCompetitor trackingWho ranks above youWebsite builderKept up to date
Answer and bookFront Desk
AI phone receptionistEvery call answeredChat repliesWhatsApp, IG, MessengerTeam inboxOnly what needs youOnline bookingServices, staff, roomsWhatsApp bookingBook in the chatRemindersFewer no-showsWaitlistGaps filled again
Get paidCashier
Booking depositsTaken at bookingPayment linksFPX and e-wallets
Bring them backPromotions · Digital Sales
WhatsApp broadcastsApproved by youGoogle reviewsAsked after visitsLeads pipelineEvery enquiry trackedCustomer CRMOne record each
Run the businessBusiness Advisor
Teach WatsonWhat Watson knowsBusiness profileHours and pricesTeam accessWho sees whatLanguagesEN, BM, 中文, TamilGoogle Calendar syncCalendars in step
Monthly leakCalls nobody answeredMessages after closingNo-shows nobody chased Business Vitality CheckWhere are you losing customers?Start the check
By business
Clinics and GPsPatients book, queue and payDental clinicsChairs stay fullAesthetic clinicsConsultations from InstagramPhysiotherapy and rehabTreatment plans on trackChiropractorsRegulars rebookWellness centresPackages and membershipsSpasRooms and therapists filledHospitalsRoutine questions answeredReal estate developersGallery visits booked

Something else? Watson works for any business that takes enquiries and bookings. Talk to us · All solutions

LearnBlogGuides for Malaysian businessesWhy WatsonWhy businesses choose WatsonWatson or a marketing agencyHow the two compare
CompanyCareersRoles we're hiring forContactWhatsApp, email, our officeSecurity and PDPAHow data is kept safe
See how your business is doing
Monthly leakCalls nobody answeredMessages after closingNo-shows nobody chased Business Vitality CheckWhere are you losing customers?Start the check
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Your businessExample · a dentist in Subang Jaya

Show up first on Google Maps, street by street.

When someone nearby searches "dentist near me", Google Maps shows three businesses first. Watson does your local SEO week by week to make you one of them, on more of the streets around you.

Book a demoSee where you stand →
Where you show up firstWeek 1across 0.3 km
Weekly rank check

Your position, checked from every street, every week.

Watson searches for what you offer from dozens of points around your business and records where you show up from each one. You see exactly which streets you win, and which you do not yet.

First on MapsIn the first threeFurther downExample · one week's check, 49 points
Who is ahead of you

See who is ahead of you on Maps, and close the gap.

Watson watches the businesses that show up above you: their reviews, how often they post, their photos and their listing. Then it works on the gaps that matter.

Google reviewsMore reviews, asked for after every visit
You
Updates on your listingA post every week instead of now and then
You
PhotosNew photos of your business every month
You
A complete listingEvery field filled in and matching your website
You
Businesses above youYou, beforeYou, with Watson
Street by street

Where you show up changes from street to street.

Google Maps ranks businesses by where the person searching is standing. The same search from three places nearby gives three different first threes, so Watson checks from all around you.

Searching fromA home 1.9 km away
dentist near me
1
Another dentist★ 4.7 · Dentist
2
Another dentist★ 4.7 · Dentist
3
Another dentist★ 4.7 · Dentist
You are #6 from here, below the first three
Searching fromAn office 300 m away
dentist near me
1
You★ 4.9 · Dentist
2
Another dentist★ 4.7 · Dentist
3
Another dentist★ 4.7 · Dentist
You are #1 from here
Searching fromThe train station 1.1 km away
dentist near me
1
Another dentist★ 4.7 · Dentist
2
You★ 4.9 · Dentist
3
Another dentist★ 4.7 · Dentist
You are #2 from here

Example · one search, made from three places nearby

What moves you up

Three things widen where you show up first.

Google picks the first three by how relevant, close and well regarded a business is. Watson works on the parts you can change, every week.

0.9 km
A complete listing

Hours, services, photos and the right category, matching your website.

1.7 km
Steady new reviews

Asked for after every visit, and every one answered.

2.4 km
Updates every week

Posts and new photos, so Google sees an active business.

The outcome

More calls and visits from Google Maps.

People who search on Maps are ready to go somewhere now. Showing up first on more streets puts you in front of them at that moment.

1Someone nearby searches“dentist near me”, “salon open now”
2You are in the first threeMost people choose from these
3They tap Call or DirectionsStraight from the map
4They come through your doorOften the same day
Every branch

Every branch ranked on its own map.

Each location has its own Google Maps ranking. Watson checks and works on every branch separately, so you can see which ones show up first and which need help.

Petaling JayaIts own check, its own map
Subang JayaIts own check, its own map
Shah AlamIts own check, its own map
Marketing for groups and franchises →
Watson or an agency

How Watson compares with a local SEO agency.

An agency usually checks your Maps ranking once a month and posts on your listing now and then. Watson checks from dozens of streets around you every week, posts every week and asks for a review after every visit.

A local SEO agency
  • Ranking checksMonthly, often from one spot
  • Listing postsA few a month
  • ReviewsUp to you
  • Businesses above youIn the monthly report
Watson™
  • Ranking checksWeekly, from dozens of points around you
  • Listing postsOne every week
  • ReviewsAsked for after every visit, and every one answered
  • Businesses above youTracked every week
Questions

Questions about Google Maps ranking.

Google Maps ranking is where your business appears when people nearby search for what you offer, and it changes from street to street. Watson checks it from the streets around you every week and works to move you into the first three.

A complete and accurate Google Business Profile, steady new reviews, regular updates and a website that matches your listing all help. Watson works on each of these every week.

It is the three businesses Google Maps shows first when someone searches for something nearby. Most people choose from these three.

Google Maps ranks businesses differently depending on where the person searching is. Watson checks your position from points all around you, so you can see where you show up first and where you do not yet.

Every week Watson searches for what you offer from a grid of points around your business, and records where you show up from each one.

Yes. Watson shows you the businesses in the first three from each street, with their reviews, how often they post and how complete their listing is, so you know what to work on.

It depends on your area and how far ahead the businesses above you are. You can see the change week by week.

Yes. Each location has its own Google Maps ranking, so Watson checks and works on every branch separately.

No. Ads appear separately, marked as sponsored. Your place in the first three comes from your listing, reviews, activity and distance.

Local SEO is the work that gets your business found when people nearby search for what you offer, mostly on Google Maps and in the three businesses Google shows first. It covers your Google listing, your reviews, regular updates and a website that matches your listing. Watson does this every week.

Local SEO is about showing up on Google Maps for nearby searches. SEO is about showing up in Google's search results for what people type, wherever they are. Most businesses need both, and Watson does both.

Watson does the work a local SEO agency does. It checks your Maps ranking every week, keeps your listing updated, asks for reviews and watches the businesses above you. You see your position change week by week.

Watson is priced as a custom quote after a short demo, based on your business and how many locations you have.

The first three

See where you stand on Google Maps today.

We check your position from the streets around you, and show you who sits in the first three, on a short demo.

Book a demoSee where you stand →