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More people find you on Google, and more of them call.

Google decides who to show from their listing: how complete it is, how many reviews it has, and how active it is. Watson works on all three every week, so you show up for more searches and more people call, visit and book.

Book a demoSee where you stand →
Klinik Damai
4.8★★★★★(412)· Medical clinic
Hours not addedOpen · Closes 10 pmHours updated
CallDirectionsBookWebsite
12 new photos
Update · 2 days agoFever going around? Walk in, we're open until 10 pm.Weekly post
Siti A.★★★★★

Seen within 15 minutes, very kind doctor.

Response from the owner

Thank you, Siti. Glad you and your son are feeling better.

Reply sent

Example · Klinik Damai, Petaling Jaya

How it works

How your listing brings in more business.

Google uses three things to decide who to show first: how well a business matches the search, how far away it is, and how well known it is. Your listing feeds two of them.

1Google matches you to more searches.The right category, your services, hours and photos tell Google what you offer. Watson keeps them complete and current, so you show up for more of the things people search.
2Google shows you higher.Google says more reviews and good ratings help your local ranking. Watson asks for a review after every visit and answers each one.
3People choose you.A full listing with good reviews and a recent post is what gets someone to tap Call, Directions or Book. Watson posts on it every week.
See where you rank on Google Maps →
Reviews

More reviews, and every one answered.

Google says more reviews and good ratings help where you show up. After each visit Watson asks happy customers for a Google review on WhatsApp, and answers every review, good or bad, in your voice.

S
Siti A.Asked on WhatsApp after her visit
New
★★★★★

“Seen within 15 minutes, very kind doctor. My son was not scared at all.”

Response from the owner

Replied in your voice
J
Jason L.Left on Google this morning
New
★★★★★

“The doctor was good, but I waited 40 minutes on Saturday.”

Response from the owner

Replied in your voice · Also sent to you, so you can follow up
M
Mr TanAsked on WhatsApp after his visit
New
★★★★★

“Clean, fast, and the doctor explained everything clearly.”

Response from the owner

Replied in your voice

Example · Klinik Damai, Petaling Jaya

Weekly updates

Something new on your listing every week.

Google shows recent updates on your listing, and listings that stay active tend to show up more. Watson posts one every week, in your brand.

Klinik Damai · Fever seasonFever going around? Walk in, we are open until 10 pm.
UpdateWeek 1
Klinik Damai · New doctorDr Farid joins Klinik Damai on weekday mornings.
UpdateWeek 2
Klinik Damai · Holiday hoursOpen on Deepavali, 9 am to 1 pm.
UpdateWeek 3
Klinik Damai · Flu seasonFlu jabs are in. Walk in, no appointment needed.
UpdateWeek 4

Example · a month of updates for Klinik Damai

Questions

Questions about Google Business Profile.

Google Business Profile management means keeping your business’s listing on Google Search and Google Maps complete and current: hours, photos, services, posts and replies to reviews. Watson checks your listing every week and works on what is missing.

It is your listing on Google Search and Google Maps: your hours, photos, reviews, phone number and directions. For many customers it is the first thing they see about you.

Watson checks it every week, fills in what is missing or wrong, posts an update, adds photos, and answers reviews, so the listing stays complete and current.

Ask at the right moment. After each visit Watson sends happy customers a short WhatsApp message with a link to leave a review.

Yes. Watson writes a reply to each review in your voice. You can approve replies before they go out, or let them go out on their own.

Watson writes a calm, polite reply and tells you about it straight away, so you can follow up with the customer yourself.

A complete, active listing with recent photos, updates and replies is one of the things Google looks at when deciding who to show first nearby.

Google ranks local results by relevance, distance and prominence. Your listing’s details make you relevant to more searches, and your reviews make you more prominent. Watson works on both every week.

Yes. Google renamed Google My Business to Google Business Profile in 2021. It is the same listing on Google Search and Google Maps.

Yes. Google does not charge for the listing. Watson’s work on it is priced as a custom quote after a short demo.

Yes. Each location has its own listing, so Watson checks and works on every branch separately.

No. You connect your Google Business Profile once, with your own Google account, and can disconnect it at any time.

Your listing

See what your Google listing could bring in.

We look at your listing, your reviews and the businesses around you on a short demo.

Book a demoSee where you stand →