Question 1

Which payment methods are supported?

Accepted Answer

FPX, DuitNow QR, Touch 'n Go, GrabPay, and Card. All live today, the methods Malaysians already use every day.

Question 2

What if they do not pay the link?

Accepted Answer

Watson keeps score and nudges. You see every awaiting link, who, what, how much, and how long ago, each with a one-tap Remind button, and stale links are flagged so nothing quietly slips.

Question 3

How fast do people actually pay?

Accepted Answer

Fast. After Watson sends a link, the typical time to pay is about 4 minutes, so a booking is usually settled while the customer is still in the chat.

Question 4

Deposit or full payment?

Accepted Answer

Either, set per service. Take a small deposit to lock the slot, or the full amount up front. You decide the rule for each service.

Question 5

Are refunds handled?

Accepted Answer

Yes, by your rules, automatically. Set your refund and cancellation-fee policy once, and Watson applies it in the chat.

Question 6

Does the customer get a receipt?

Accepted Answer

Yes, sent on the spot. The moment a payment clears, Watson sends the receipt in the same chat.

Question 7

Does Watson do my accounts?

Accepted Answer

No. Watson collects payments and issues receipts, not bookkeeping, reconciliation, or tax. It gets the money in; your accountant keeps the books.

Watson takes deposits and payments, right in the chat.

A link in the chat, paid in minutes.

Paid bookings show up. Free ones don't.

Deposits and payments, answered.

Never chase a payment again.