SolutionsPhysiotherapy
Patients quit rehab quietly.Watson notices and follows up.
Mid-treatment, after hours, both at once: Watson answers every call and WhatsApp, books the next session with the same therapist, and keeps whole treatment plans on schedule, in five languages. You never leave the table to catch a call again.
8 of 8
sessions booked the day the plan starts.
One conversation, the whole plan.
Answered when the desk can't keep up
Your front desk can hold one call at a time. The second one rings out, the WhatsApp waits its turn, and after closing nobody answers at all. Watson sits on your phone line and your WhatsApp at once, in five languages. It knows each therapist's rota, every patient's plan, and where they stopped.
- Calls and WhatsApp answered 24/7, in five languages
- Booked straight into each therapist's rota, no double bookings
- Price and package questions answered word for word
- Missed calls texted back instantly, the lead recovered
In session
Phone silencedAina · treating Encik Ramesh
6:00 to 6:45 PM · session 5 of 8
Meanwhile, at the front desk
WhatsApp · 6:04 PM
Answered"How much is the 8-session package?" Answered word for word: RM 680.
Call · 6:07 PM
BookedNew patient, shoulder rehab. First assessment booked, Thursday 10:00 AM.
WhatsApp · 6:09 PM
Rescheduled"Can I move Friday to Saturday morning?" Same therapist, new slot held.
3
conversations settled in five minutes. The therapist never left the table.
Rehab plan · 8 sessions
Tuesdays 6:00 PM · Encik Ramesh
1
2
3
4
5
6
7
8
Reply-1 confirmation
Session 5 confirmed with a reply of "1" at 7:02 PM. Sessions 6 to 8 already sit in Aina's diary, same slot every week.
One booking, the whole plan
A treatment plan only pays off if every session lands. Watson books the series in one go, same therapist, same slot, week after week, so the patient who needed eight sessions actually gets eight.
- Recurring sessions booked as one series, not eight phone calls
- The same therapist by name, every session, "my usual" included
- A live calendar per therapist, buffers set, zero double bookings
- Cancellations refilled from the waitlist in minutes
Nobody falls off the plan quietly
Reminders before every session, a follow-up the moment one is missed, and a win-back when a patient goes quiet. The revenue you planned in week one actually arrives by week eight.
- Reminders in the chat they booked in, 24 hours and 2 hours before every session
- No-shows flagged and followed up, not forgotten
- Patients quiet for 60+ days invited back, opted-in only
- Packages and memberships offered in context, paid in the chat
Plan adherence · this week
Encik Ramesh
Session 5 of 8 · Tue 6:00 PM
Ms. Carmen
Went quiet after session 3
Puan Zarina
8-session package · RM 680
RM 680
package sold and collected in the chat. Every unpaid link tracked and nudged.
Switched on in minutes.
Drop your practice's website or social page and Watson configures itself from your public info: services, packages, prices, hours, therapists. It arrives already wired to the channels your patients use.
No technical setup, just drop a link
Done-for-you onboarding included
Nothing for your front desk to learn
Built for everyone in your practice.
Watson answers the channels and holds the plans together, so every person in the building gets their job back.
Treat all day, chase nothing.
A daily brief on WhatsApp: bookings, revenue collected, no-shows prevented, who has gone quiet. Every call logged word for word, exportable any time.
See the proofQuestions physios ask.
Every session kept, starting tonight.
Drop your practice's website or social link and Watson sets itself up in minutes. PDPA-compliant, five languages, administrative only, and your therapists stay in charge.
See every industry Watson works in