Author
Nik Aiman
Writes the Watson blog: what to automate, what to leave alone, and where a business is losing money before it decides what to buy.
Watson2 piecesSince 3 September 2026
Writing
2 pieces- Blog10 min read
WhatsApp Automation for Business: What Can Actually Be Automated?
Replying faster is a very small definition of what can be automated. A walk through enquiries, bookings, reminders, payments and follow-up, and the parts that should stay human.
- Blog10 min read
AI Automation for Malaysian Businesses: The RM109,000 Revenue Leak
Between someone showing interest and money reaching the business, small gaps appear. How to find yours before deciding what to automate.